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Walk Digital helps Australian businesses set up, improve and integrate HubSpot across marketing, sales and customer service.
We can help with CRM architecture, sales pipelines, marketing automation, customer service workflows, reporting, migration, system integrations and HubSpot AI.
Whether you are implementing HubSpot for the first time or need to correct an existing portal, we can identify what needs attention and build a clearer system around your customer journey.
Our mission is to provide small to medium sized businesses access to high-level strategies and advanced marketing techniques that are typically reserved for top global brands.
Capture enquiries through forms, landing pages, chat and connected advertising platforms.
Use contact information, behaviour and agreed criteria to segment, score and route each lead.
Send relevant email, SMS and other communications based on customer interests, activity and lifecycle stage.
Workflows can update records, create tasks and move contacts into the appropriate next process.
Give sales teams a clear view of each opportunity, previous activity and required next action.
Automate tasks, reminders, notifications and approved follow-up sequences.
Trigger onboarding communications, internal tasks and handovers when a deal closes or a customer reaches a defined stage.
This helps establish clear expectations and reduces repetitive administration.
Organise enquiries through shared inboxes, help desk tools and ticket pipelines.
Automate routing, status updates, escalation and follow-up while maintaining a complete customer history.
Use customer activity, service history and feedback to identify renewal opportunities or customers who may need attention.
Automate satisfaction surveys, review requests, referral programs, renewals and re-engagement workflows.
Our work connects marketing, customer data and automation to measurable business outcomes.
If we do not believe HubSpot or a proposed project will provide enough value, we will explain why and recommend the appropriate next step.
One client saw a 570% decrease in CRM cost without losing functionality they needed after we integrated and streamlined their techstack.
Another client automated 80% of their sales follow-up, freeing up their team to focus on closing.
Another client increased their customer retention by 40% with automated onboarding, smart re-engagement, and personalised check-in flows..
Maximise the potential of HubSpot’s all-in-one platform to streamline your operations and accelerate growth. Professional assistance can make the setup and automation process seamless.
Prices start at $990 for setup and automation.
Consult with a HubSpot Expert today
Their focus on return on investment and expertise in social media and digital advertising is outstanding.
The percentage increase in leads and sales was significant in the first month and kept getting better. Thanks again to the Walk Digital team.
Georgia was instrumental in introducing new marketing initiatives that increased our home entertainment revenue and profit.
A HubSpot consultant helps plan, configure and improve how your business uses HubSpot.
This can include CRM setup, sales pipelines, marketing automation, customer service processes, integrations, reporting, migration, AI tools and staff training.
Yes.
We can review your CRM structure, properties, lifecycle stages, pipelines, workflows, lists, integrations, reporting, user access and AI tools.
You receive a prioritised plan showing what should be corrected, simplified, integrated or built next.
Yes.
We can set up sales pipelines, deal stages, lead ownership, task automation, sales sequences, meeting booking, lead scoring, forecasting and reporting.
The system is configured around how your sales team qualifies, manages and closes opportunities.
Yes.
We can build lead nurture, enquiry follow-up, event, onboarding, re-engagement and other marketing workflows.
We also configure forms, lists, segmentation, lead scoring, campaigns and reporting so each automation has a clear purpose and measurable outcome.
Yes.
We can configure help desk processes, ticket pipelines, inboxes, routing, knowledge bases, customer portals, feedback surveys and customer retention workflows.
This gives your service team clearer processes and a more complete view of each customer.
Yes.
HubSpot can use customer data, service activity, purchase history, feedback and engagement to trigger onboarding, renewal, review, referral and re-engagement processes.
The correct setup depends on your customer lifecycle and the behaviours that indicate satisfaction, risk or an opportunity for further support.
Yes.
We can connect HubSpot with websites, ecommerce platforms, advertising accounts, calendars, finance systems, sales tools, customer service platforms and reporting tools.
We assess whether to use a native integration, HubSpot Data Sync, middleware such as Zapier or a custom API connection.
Yes.
We can help migrate contacts, companies, consent records, custom properties, deals, pipelines and other required data from another CRM.
We clean and map the data, complete controlled test imports and reconcile records before HubSpot becomes your primary system.
Automations and integrations may need to be rebuilt rather than directly transferred.
Yes.
We can help configure HubSpot’s AI tools and agents for marketing, sales, customer service and data analysis.
This includes identifying suitable use cases, preparing knowledge sources, setting permissions, connecting AI outputs with CRM workflows and testing when tasks should be handled by AI or transferred to a team member.
Yes.
Training can cover CRM records, pipelines, workflows, campaigns, ticketing, reporting, integrations and day-to-day portal management.
We can also document the processes your team will manage internally.
Yes.
Ongoing support can include troubleshooting, workflow improvements, reporting, new automation builds, integration monitoring and staff training.
You can also engage Walk Digital for a defined one-off project without an ongoing contract.
HubSpot audits, setup and automation projects start from $990 plus GST.
Final pricing depends on the number of Hubs, data condition, workflows, integrations and level of implementation support required.
You receive a defined scope and quote before work begins.
We first document what your marketing, sales and customer service teams need to achieve.
We then configure HubSpot around those processes rather than adding disconnected tools and workflows.
Work directly with experienced consultants and Walk Digital’s founders.
Your project is not handed to an inexperienced implementation team after the initial meeting.
We work across CRM, marketing automation, sales processes, customer service, advertising, ecommerce and reporting.
This allows us to connect the complete customer journey rather than treating each HubSpot Hub separately.
Choose a one-off audit, implementation project, migration, training program or ongoing support.
There are no lock-in contracts.
Review your portal structure, customer data, lifecycle stages, properties, pipelines, workflows and user processes.
You receive a clear plan showing what should be corrected, consolidated or implemented.
Build sales pipelines, deal stages, lead-routing rules, tasks, sequences, lead scoring and follow-up notifications.
This helps your sales team identify priority opportunities and manage each deal consistently.
Connect forms, lists, campaigns and customer data to automated lead-nurture and lifecycle communications.
Messages can be personalised using customer interests, activity and stage in the buying process.
Set up ticketing, help desk processes, customer portals, feedback surveys and retention workflows.
This helps your team respond consistently and identify customers who require support, renewal activity or follow-up.
Connect HubSpot with your website, ecommerce store, finance systems, calendars, advertising platforms and other business tools.
We map, configure and test how customer and business data moves between each system.
Build reporting that connects marketing activity, sales opportunities, revenue and customer service.
Your teams receive a shared view of what is working and where processes need attention.
Tell us how you currently use HubSpot, what is not working and what you would like to improve.
Your Hubspot setup should support the complete relationship between your business and its customers.
Your setup can include:
Chat with an HubSpot Expert today
