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Most teams focus on new leads, but nurturing repeat customers drives higher conversions, lower costs and more referrals. With automated, personalised email journeys, you can re-engage existing customers and unlock faster results without extra spend.

Automated emails aren't annoying when they’re timely and relevant. Triggered by real customer actions, they deliver the right message at the right time. This turns generic campaigns into personalised, high-value experiences.

Email open rates still matter in 2025, but improving them means more than just clever subject lines. Segment your list, set up your domain correctly, and use AI tools to send at the right time for each contact.

ActiveCampaign’s Fall 2025 keynote marked a major shift toward autonomous marketing. AI and agentic tools are now core features across all plans, with expanded omnichannel capabilities and deeper integration through Claude and MCP Server for smarter, more proactive campaigns.

HubSpot is powerful but pricey. Avoid paying for tools you don’t use by auditing your plan, cleaning up inactive contacts and asking for a discount. A quick review can save serious money.

Interactive emails like polls, quizzes and surveys boost engagement, reveal customer insights and help grow your database. They turn emails into two-way conversations that build stronger audience connections.