You’re not the only one. HubSpot is an incredible CRM. It’s flexible, packed with functionality, and can be a game-changer for most businesses.
But HubSpot can also get very expensive, very quickly.
With so many modules, plans, and pricing levels, it’s easy to get confused or worse, to end up paying for tools you don’t even use.
The good news is, keeping your HubSpot costs under control isn’t complicated. It comes down to a few simple steps that make sure you’re only paying for what you actually need.
The first step is to look at what you’re currently paying for and compare it to what you’re actually using.
List out the tools your team touches every week and cross-check that against your HubSpot plan. This alone often reveals things you can trim.
Like most CRMs, HubSpot charges based on the number of marketable contacts in your database.
Many businesses are paying for people who haven’t engaged in months or even years.
Set up an automation that checks for contacts who haven’t engaged in 12 months. Try re-engaging them with one last campaign. If they don’t respond, move them to an unsubscribed list. That way, you’re not paying for contacts who aren’t opening your emails anyway.
This one’s simple but often overlooked: ask Hubspot for a discount.
HubSpot’s support team is excellent, and if you’ve been a customer for a while or your costs have been climbing as your database grows, it doesn’t hurt to reach out. Many businesses find that a quick call or email can shave money off their bill.
Managing HubSpot costs doesn’t have to be complicated. The key is to:
HubSpot is a powerful platform but only if you’re using what you’re paying for. By keeping a close eye on your modules, your contacts, and your plan, you can make sure HubSpot stays a smart investment for your business, not a growing expense.
And if you’re not sure where to start, a quick audit of your CRM is the best first step. It could save you a lot more than you think.
If you need help, just reach out. I am always happy to have a chat and provide what advice I can.